• Enhance overall operation process and performance to meet target
  • Support operation manager to manage E2E dark store operation
  • Create and improve SOP/WI to have best process for all staff and branches, and deploy and training to staff
  • Lead operation system implementation for all branches and request product team for adjustment and improvement
  • Work together with Product team to improve operation system to match business need
  • Deploy and training staff when release new process or system
  • Initiate process improvement for store operation- Investigate loss and error in system/process then find solution and preventive to close the gap- Support, guide and coach store manager from each branches to achieve the target
  • Support other operation administration task


  • Bachelor or Master of Logistic, Supply Chain, Business Administration, or any related field.
  • 3-5 Years experience of retail operation background or related fields
  • Understand Supply chain management, Logistics, Warehouse, Fulfillment, Store operations and e-commerce business
  • Strong leadership and communication skills, high problem solving ability.
  • Ability to work under changes, pressure, and tight deadlines.