About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

What you’ll Do:

• Administrative Support for Ride Operations: Streamline support functions to ensure seamless daily operations for the ride-hailing and rental business, including driver acquisition, payment collection, and community admin, etc.
• Coordination Between Stakeholders: Act as a liaison between internal teams, platform drivers, car suppliers, and other external stakeholders, ensuring smooth coordination for vehicle repossession, replacement, documentation, etc.
• Communication Management: Manage the communication channel between rental drivers and other stakeholders, ensuring timely and effective responses.
• Problem-Solving & Escalation: Be a point of escalation for operational issues, managing them to resolution with teams to ensure smooth operations.

What you’ll Need:

• Bachelor’s degree with experience working in an e-commerce, tech company, start up company.
• 2-4 years of experience in coordinator, administrator or related field.
• Strong proficiency in MS Office, especially Excel, and work under pressure in a tight schedule.
• Ability to perform multitasks and manage priorities.
• Being detail-oriented, disciplined, and punctual.
• Good communication in English.