About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

The Financial Products & Services team at LINE MAN Wongnai connects financially underserved customers on our platform, from small business merchants to delivery riders, with a span of offerings - Buy Now Pay Later, Lending, Insurance, and more to come. With the power of a large-scale ecosystem, data, and technology, the in-house Fintech team helps Thai people live better and be more financially inclusive with uniquely innovative products and access to digital finance.

What you’ll Do

• Operations and Productivity Excellence:
  • Investigate and resolve operational challenges, including exception reports, customer service concerns, and other related issues.
  • Support and manage operational projects, such as system and platform management, client onboarding, payment transactions, and data validation.
  • Manage end-to-end execution of strategic projects, collaborating with cross-functional teams such as Business Development, Risk, Product, Marketing, Finance, Legal, and external partners to get things off the ground.

• Products & Process Improvement:
  • Lead process improvement efforts for financial products by identifying and addressing workflow inefficiencies to overall operational performance.
  • Drive product and business planning processes by analyzing product requirements and developing into actionable items to achieve objectives.
  • Prepare and deliver reports by collecting, analyzing, and summarizing key data trends to inform decision-making and measure success.

What you’ll Need:

• 2-3 years of experience in e-commerce, logistics, Fintech, Banking, e-wallet , e-commerce operation is a plus. Fresh Graduates will also be considered.
• Bachelor’s degree or higher in Business, Economics, Accounting, or Engineering or any related fields.
• Good soft skill: Good communication skills, relationship-building skills, a high service mind., and ability to work well under pressure.
• Detail oriented, Problem solver and logical thinking
• Enjoy working in a fast-paced environment and have a passion to help Thai people live better.
• “CAN-DO” attitude, eager to learn, good manner, strong passion, detail oriented, good Interpersonal skill, responsibility, and team players.