About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

What you’ll Do:

• Manage delinquent accounts as assigned to meet monthly collection target
• Inform customers overdue payment information
• Negotiate with customers on collection activities
• Keep tracking delinquent accounts to payoff as committed
• Record collection activities and call logs on the system timely
• Handle customers' questions or complaints
• Strictly comply with the company policies/SOPs
• Other ad-hoc tasks as assigned

What you’ll Need:

• Bachelor’s degree preferred
• Negotiation skill and ability to work under high pressure
• Basic computer skills, i.e. excel, word
• Debt collection or call center experience of more than 1 year is a plus
• Knowledge of relevant legal requirements is a plus