About LINE Pay

LINE Pay is an integrated online and offline payment platform under LINE MAN Wongnai and LINE Thailand, following the acquisition in August 2023. LINE Pay offers seamless payment services, including an easy and secure digital wallet, and quick on-the-go payment options for purchases, money transfers, or top-ups. LINE Pay services can be utilized within public transportation, for purchasing goods and services from partner brands, as well as for various utility bill payments.

What you’ll Do:

• Perform investigation of fraud cases detected from detection systems and other channels of which fraud is raised
• Maintain strong knowledge for industrial fraud by staying informed about behavior, industry changes
• Analyze and verify suspicious fraud cases to identify patterns, anomalies and process gaps
• Report on daily fraud trends and cluster characteristics, perform deep dives and write summaries
• Prepare fraud investigation performance periodically or ad-hoc report
• Coordinate with relevant parties such as Payment , Customer Support and Local team to verify information related to fraud cases
• Work with stakeholders to reduce fraud related losses, while maintaining focus on a positive customer experience
  

What you’ll Need:

• Bachelor’s degree in Logistic/Business/Engineering/Statistics or related fields
• Experience in e-commerce or logistic fraud highly preferred
• 1-2 years working experience in related fields. Fresh graduates that have the necessary requirements may apply
• Experience with Microsoft's Excel or Google's Sheets will be a big advantage
• Curious and Attention to detail
• Proactive, responsible, organized and ability to work in a fast-paced environment