Commercial Support Executive (1-year contract)
About LINE MAN Wongnai
LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
What you’ll Do:
- Doing Monthly CRM and Quarter CRM for Platform
- Helping Commercial Planning to clean up leads before injecting into Salesforce for the sales team.
- Creating, maintaining and updating internal operations SOPs to align with directional changes and new ways of working.
- Fire fighting with Sales team to help solving sales day-to-day operations
- Identify and implement process improvements using automation or AI-assisted workflow tools (e.g. n8n, Zapier, Make).
- Collaborate with teams to automate repetitive operational tasks and enhance efficiency across commercial processes.
What you’ll Need:
- Bachelor's degree or equivalent.
- Having experience in Sales Support, Operation Analyst with relevant experience in Internet companies, and e-Commerce is an advantage
- Proficiency in MS Excel/Google sheet and experience with large data sets (vlookup, pivot table etc)
- Understand Operations, Fulfillment and e-commerce business.
- Organized and hands-on person with great attention to detail.
- Experience or interest in workflow automation using tools such as n8n, Zapier, or Make (Integromat) to streamline processes and improve operational efficiency.
- Analytical mindset with a curiosity to explore technology-driven solutions for continuous improvement.
- Has a service mind, strong interpersonal skills and can interact with people at all levels.
- “CAN-DO” attitude, good manners, firm ownership, commitment, responsibility, and team player.
