Abount LINE MAN Wongnai:
At LINE MAN Wongnai, we aspire to become the leading E-Commerce Platform for Services in Thailand, dedicated to serving and driving the Thai economy. Our mission is to elevate the quality of life for all stakeholders involved in this ecosystem, including restaurant owners nationwide. With a strong emphasis on rapid business growth, particularly in the Food Delivery sector, which is a key strategy of LINE MAN Wongnai, our Restaurant Operations team is dedicated to providing excellent care and service to our restaurant partners. We aim to ensure that our restaurant partners derive maximum benefits from their collaboration with us.We are currently seeking a highly capable and dedicated team member to join us in propelling our Merchant Operations team to be robust and efficient. Together, we will strive to make LINE MAN the number one Delivery Platform in the hearts of restaurant owners.
If you resonate with this post, don't hesitate to apply now!
What you’ll Do:
- Manage, coordinate, solve problems for the restaurants. Onboarding the restaurant when join the platform , tracking efficiency in receiving-delivery orders, and taking care of the store's information.
- Analysis of data that may find improvements in the transmission and reception of restaurant order efficiency.
- Inform the knowledge about the order management system, delivery, various services, new features of LINE MAN Wongnai.
- Training and making the manuals and advice on LINE MAN delivery.
- Understanding of the LINE MAN Wongnai service to manage the restaurant in charge.
- Responsible for various projects or assignments.
- Collaborate with Business Development, Operations teams, Customer Support, Marketing, Sales, etc.
- Able to work on Saturdays or Sundays as assigned.
What you’ll Need:
- 2 years of relevant Account Management, Operation Management.
- Have good negotiation, communication, and coordination skills and a high service mind.
- Focused and productive, good communication skills, relationship-building skills, ability to coordinate documentation, and ability to work well under pressure.
- Able to solve problems and have critical thinking skills in analyzing situations. Can propose a solution by good logically and creatively that real can do
- If have experience in E-commerce or Online Platform business will be an advantage.