About LINE MAN Wongnai

At LINE MAN Wongnai, our core values - Innovate faster, Go deeper, Respect everyone - guide everything we do as we strive to "Digitalize Thailand" and empower local businesses. Serving as Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform, we harness technology to connect consumers, riders, and local businesses nationwide, offering a diverse range of services tailored for the Thai market.

We are currently seeking a Business Process Improvement Manager to join our team, operating within the dynamic merchant side of our platform. In this role, you will embody our values by innovating faster to optimize our operational processes, going deeper to understand the unique needs of our merchants and customers, and respecting everyone as we foster a collaborative and inclusive environment.

If you're passionate about driving operational excellence and thrive in a fast-paced, collaborative environment, join us at LINE MAN Wongnai as we continue to innovate and shape the future of service delivery in Thailand. We are seeking a highly motivated Performance and Budgeting leader to join our team. The ideal candidate will be responsible for analyzing budget & resource allocations, and performance activities to identify areas of improvement in productivity and investment efficiency.This role involves identifying performance key metrics, optimizing resource allocation, and maximizing the budget in alignment with the team's performance.The selected candidate will play a crucial role in supporting strategic decision-making and fostering a culture of continuous improvement.

What you’ll Do:

  • Strategize, develop and implement performance-based budgeting strategies, ensuring resources are aligned with strategic objectives (ROI).
  • Perform cost-benefit analysis for various projects and initiatives to guide resource allocation decisions.
  • Collect, analyze, and report on key performance metrics to track productivity and efficiency across teams.
  • Conduct detailed mapping of existing processes to identify inefficiencies, bottlenecks, and opportunities for optimization.
  • Collaborate with stakeholders across the organization to gather insights and identify improvement opportunities.
  • Recommend and implement process improvements and automation tools to enhance productivity.
  • Prepare regular reports and presentations on performance and budget metrics for senior management.
  • Foster an organizational culture of continuous improvement, efficiency, and accountability.

What you’ll Need:

  • Bachelor’s degree or above in Business Administration, Finance, Economics, or a related field.
  • Experience in performance analysis, budget planning, process improvement, or a similar role.
  • Strong analytical skills and experience with data analysis tools (e.g. SQL) and methodologies.
  • Can-do attitudes and Growth mindset.
  • Excellent communication and presentation skills, with the ability to engage effectively with stakeholders at all levels.
  • Proven ability to manage multiple projects simultaneously and adapt to changing priorities.